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FAQ

General Questions

What is CCM and how can it help me?

Chronic Care Management or CCM involves care coordination with a designated care manager, for patients with Medicare who have two or more chronic conditions. Chronic conditions are ongoing medical problems that must be managed. Care managers are able to coordinate care with other medical providers, and assist with managing chronic conditions to improve health outcomes.

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How does CCM work?

Eligible patients will sign consent for CCM services and will receive 20 to 60 minutes of non-face-to-face time via phone/text/e-mail with a care manager who will assist with medication review, referral follow up and developement of a person centered care plan to help you meet your healthcare goals. The CMS Connected Care Toolkit can be used as a resource for you to learn more about CCM.

Why should providers adopt CCM now?

By adding CCM to their practice service line, medical providers are able to increase their practice revenue, improve patient satisfaction and reduce staff workload and burnout while preventing rehospitalizations. Medicare is offering greater incentives to physicians who provide CCM services by increasing reimbursement in 2022.

How much will it cost me to implement CCM services in my medical practice?

For medical providers there is no upfront cost to outsource CCM services to our nurse consultants at iCareRN. Provider will be billed monthly by care manager for CCM services provided to their enrolled patients. The medical provider will submit charges to his biller for submission to insurance and Medical provider will reimburse Care manager.

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Questions?

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